JEA is located in Jacksonville, Florida, where we proudly serve an estimated 514,000 electric, 391,000 water, 311,000 sewer and 25,000 reuse water customers.
JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at the best value to our customers while ensuring our area’s precious natural resources are protected.
Hours: Monday through Friday, 7 a.m. - 6 p.m.